FAQ

We’re Your IT Partner

Frequently Asked Questions

We get asked this a lot. With ever emerging threats this is one of the most important processes often overlooked. We assist clients in developing IT security policies tailored to their business and industry along with industry compliance regulations such as HIPAA. We also help with cyber security testing, employee training and best practices. This is often a requirement for certain insurance coverages.

Starting at a 30 minute incident response time, service level agreements are implemented based on the client’s needs and budget.
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Popular Question

The vast majority of IT problems can be resolved remotely and occasionally being on site is necessary. We send technicians to your location to address any problems that cannot be resolved remotely in a timely manner.
We support Windows desktop and laptop computers, Windows Servers, Mac OS, iOS, mobile device management suites, network hardware and software from major platforms such as Ubiquiti UniFi, Cisco, HP, Meraki, Snap AV, Araknis, Pakedge
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